When a client subscribes to one of your products, this will create an order in your Orders page in Shopify and a subscription in the Subscriptions page in Sharpei Connect.
Subscriptions page
In the Subscriptions table you'll be able to see all the information related to all subscriptions made by your customers in the following columns:
Client's data (name, email)
Product to which the client is subscribed to (alongside number of items selected)
Starting day of the subscription
Delivery frequency
Total price
Next billing
You can also do actions from the table like cancelling subscriptions, as well as viewing a subscription individually by clicking on it.
Subscription information
Once you click on a subscription, you'll find an overview of it that includes the status, creation day, billing & delivery frequency, and the price of it. You'll also be able to see:
Items
You'll see the items the customer has subscribed to, alongside the price of the subscription purchase.
Related Orders
In related orders you'll find the Order the customer made and its status.
The View Order button will redirect you to the order in the Orders page of your account.
Related Billing Cycles
In here you'll be able to see the future billing cycles for that subscription
Pause Subscription
From inside a subscription you can also pause it by clicking on the button of 'Pause Subscription'
Cancel Subscription
You can cancel your subscription either from the table or from inside the subscription itself. You just need to click on the button of Cancel Subscription.
On the table:
Inside the Subscription:
Once it's cancelled, you'll see the status of the subscription change:
