How can I change my password?
Guillermo avatar
Written by Guillermo
Updated over a week ago

You can change your password in two different ways depending on the situation: if you've forgotten your password or if you simply want to update it.

Forgotten password.

If you've forgotten your password and can't access the platform, you can change it from the login page.

The process is straightforward.

1. Click on the "Forgot password" button.

2. Enter the email address you used to register on Sharpei.

3. You'll receive a code in your email inbox.

4. Enter the code you received.

5. Once the code is entered, you'll be prompted to create a new password.

Once you've completed these steps, your password will be updated, and you'll be able to access the platform. Here's a video to guide you through the process.

I want to change my password.

If you want to change your password and can access the platform, you can change your password from the admin panel.

The process is as follows:

1. Log in to your Sharpei account.

2. In the admin panel, go to the "Account" section.

3. Select the "Change Password" option.

4. You need to enter your current password and the new one you want to use.

5. Once the process is completed, your password will be changed.

I'll leave you a video so you can see the process.

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