All Collections
Frequent Asked Questions by Users
Issues
What Should I do if I Receive a Damaged Product?
What Should I do if I Receive a Damaged Product?
Julian Azofra avatar
Written by Julian Azofra
Updated over a week ago

If you receive a product that is damaged or shows serious signs of use, get in touch with customer support immediately. Photograph the damage and send the image to support via email.

Please report and document the damage within 24h from the delivery, otherwise we will assume the damage occurred during the rental period.

Did this answer your question?